TCPA Compliance

Communication Practices & Consumer Rights

Consent & Communication Disclosure

By providing your phone number and clicking "Submit," you consent to receive marketing text messages and calls (including via prerecorded or automated systems) from FLYTE Racquet Club and its affiliates at the number provided. Message and data rates may apply. Your consent is not a condition of purchase.

You may opt out at any time by replying STOP to any text message or by contacting us at info@flytemarin.com.

California Residents

Please review our Privacy Notice for California Consumers to understand how we collect and use personal information in accordance with the California Consumer Privacy Act (CCPA) and related privacy laws.

Summary of Rights

  • You have the right to request access to, deletion of, or correction of your personal information.
  • You have the right to opt out of the sale or sharing of personal information.
  • You will not be discriminated against for exercising these rights.

Contact Information

For questions about these practices, contact our Privacy Officer at info@flytemarin.com or by mail at 440 Smith Ranch Rd, San Rafael, CA 94903.

Communication Consent Policy

FLYTE Racquet Club is committed to maintaining compliance with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state regulations regarding electronic communications and marketing.

We only send marketing communications to individuals who have provided express written consent to receive such messages. This includes text messages, phone calls, and email communications related to our services, promotions, and club activities.

Text Message Policies

Message Frequency

Message frequency varies based on your preferences and club activities. You may receive promotional messages, class reminders, facility updates, and important announcements.

Standard Messaging Rates

Standard message and data rates may apply based on your mobile carrier's plan. FLYTE Racquet Club does not charge for text messages, but your carrier's standard rates will apply.

Supported Carriers

Our text messaging service is compatible with all major U.S. carriers including Verizon, AT&T, T-Mobile, and Sprint.

Opt-Out Procedures

How to Opt Out

  • Reply "STOP" to any text message to immediately unsubscribe from all text communications
  • Email us at info@flytemarin.com with your opt-out request
  • Call us at (415) 725-1183 to speak with a staff member
  • Visit our facility at 440 Smith Ranch Rd, San Rafael, CA 94903

Confirmation

You will receive a confirmation message when you successfully opt out of our text messaging service. Opt-out requests are processed immediately and take effect within 24 hours.

Data Usage & Privacy

We collect and use your phone number and communication preferences solely for the purpose of providing you with relevant club information and promotional offers. We do not sell, rent, or share your personal information with third parties for their marketing purposes.

For complete details on our data collection and usage practices, please review our comprehensive Privacy Policy available on our website.

Questions & Support

If you have any questions about our TCPA compliance practices, communication policies, or need assistance with opt-out procedures, please don't hesitate to contact us:

Email Support

info@flytemarin.com

Phone Support

(415) 725-1183

Mailing Address

FLYTE Racquet Club
440 Smith Ranch Rd
San Rafael, CA 94903